terms of use + privacy + accessibility

PRIVACY
The privacy of your personal information is important to us. Please read and review this page for more information.

GENERAL
We invite visitors to browse our website without entering any personal information or having any personal information recorded. The option to enter your name, e-mail address, phone number, or any other personal information on our online form(s) is voluntary, and it is solely to help us communicate with you. Enter this information only if you would like additional information about The Candid Co. or if you are interested in our services and communications. The information entered will be used by us solely to track and follow up with your requests and will NOT be sold to any third party. If you would like to opt out of further communication with us, please notify us, and we will comply immediately.

THIRD-PARTY WEBSITES
Our website may contains links to other websites. We make no warranties or representations and are not responsible for the content or privacy practices of those websites. This website uses standard analytics and tracking practices, including cookies and tracking pixels, from third parties to operate, monitor, and improve the website. The cookies and tracking practices that our third-party partners use may include your IP address, website activity, and other identifiers to match the cookies with this site. We and our third-party partners may use these cookies to show you targeted ads on other websites based on your online activity. If you would like to opt out of these targeted ads, please visit https://optout.networkadvertising.org/?c=1. No personally identifying information is collected except what you may choose to send to us through the contact form(s) on our site.

U.S. LAW
Our website is hosted in the United States of America and is subject to U.S. state and federal law. If you are accessing our website from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our website, you consent to the transfer and use of your personal information in accordance with this policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the website and your agreements with us.

CHILDREN
The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through our website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through our website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the website or has otherwise transferred Personally-Identifying Information to our website, please contact our Privacy Officers representing The Candid Co. using our contact information below to have that child’s account terminated and information deleted.

SECURITY
We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel, and physical measures to protect it from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures. We are dedicated to protecting all information on and gathered from our website as necessary. However, you are responsible for maintaining the confidentiality of your Personally-Identifying Information by taking appropriate and necessary measures and responsibilities.

By using or accessing https://www.thecandidco.com, you are accepting the practices described on this page and are releasing The Candid Co. of any and all liabilities. If you have any questions or concerns regarding these terms, please contact us.

ACCESSIBILITY
The Candid Co. is committed to providing a website that is accessible to all. We are continually improving the user experience for everyone and applying the relevant accessibility standards. If you have trouble seeing our website, the US Social Security Administration offers tips for optimizing your computer and browser to improve your online experience: https://www.ssa.gov/accessibility/
If you have any suggestions on how we may improve or are still having trouble viewing or navigating our website, please contact us.

CONTACT
Email: hello@thecandidco.com
Attn: Shannen Fitzgerald + Neil Fox. [Privacy Officers]